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Job Description

ZAIN6445 - Talent Acquisition Senior Specialist

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The jobs in this level are subject matter experts in the area of HR Operations. The jobs require detailed knowledge of work processes, usually gained within a similar role or environment. The jobs typically should have supervisory responsibility for a number of individuals undertaking processing/clerical work.


HR Daily Operations:

Provide subject matter expert in the Human Resources Operations area
Provide assistance in implementation of large-scale human resources improvement projects and provide an update on their progress on a periodic basis



Assist in the development of yearly recruitment ramp up plan and appropriate sourcing channels
Develop and maintain relationships with prominent local and international recruitment agencies, headhunters and education providers to attract qualified talent


HR Services :

Approve change of employee status based on the submission of supporting documents
Investigate disputes and disciplinary incidents in line with set policies and procedures and provide results to superior for decision-making purposes
Develop and maintain relationships and communicate on a continuous basis with government authorities to ease governmental services provision
Handle VIP and BOD members greetings and transports within KSA

Payroll :

Review and approve payroll to be processed for Zain employees and third-parties ensuring accuracy
Approve the automation of payroll processes
Approve the allowances request through HR system ensuring alignment as per set policies and salary scale
Validate annual bonus, Ramadan bonus, Hajj bonus, and annual merit increment

Employee On-boarding and Communication :

Develop the monthly communication plan for internal awareness purposes
Conduct the induction program for new joiners in high organization levels to ensure proper integration
Evaluate the Onboarding experience, develop improvement initiatives and follow-up implementation


Bachelor's Degree Business Administration, Human Resources or Equivalent

A minimum of 8 years of relevant experience with at least 4 years in a similar role


Behavioral Competencies   Level
Customer Orientation            Intermediate
Teamwork and Cooperation  Advanced
Achievement Driven              Basic
Initiative                                Intermediate


Technical Competencies    Level
Decision Making and Problem Solving Basic
Communication Skills           Intermediate
Computer Skills                     Intermediate


Zain Saudi Arabia

Job Group

HR and Administration


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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