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Job Description

ZAIN6444 - Corporate Communication Specialist

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


 The jobs in this level are subject matter experts in the area of Marketing and Corporate Communications. Jobs are responsible for optimizing media investment and identifying ways to enhance Zain's image. Jobs are also responsible for monitoring success of events and supervising Public Relations activities.


Marketing and Corporate Communications Management:

Provide subject matter expert in the Marketing and Corporate Communications area
Develop and maintain professional relationships with local and international newspapers, television, radio, other media communications partners and partner agencies to ensure business objectives and deliverables are met
Perform evaluation of agency performance and recommend contract renewal
Evaluate and approve agencies proposals and quotations taking into consideration the quality, price, delivery and service factors
Develop the annual media, communications and Manasek yearly communications calendar to enhance reputation and awareness
Assist in developing and enhancing Zain brand guidelines on regular basis for improvement purposes
Assist in developing brand communication strategy for company-wide communication purposes
Translate commercial and brand strategies into yearly tactics and media buying strategies driven by offline, digital, retail, on-ground, and direct channels for performance management purposes
Monitor media campaigns success/performance and liaise with Customer Experience to evaluate impact on customers
Monitor success of CSR events, sponsorship, communication and marketing initiatives and identify ways to enhance Zain image
Assist in supervising Public Relations activities through developing and maintaining relationships (dinners, gifts, visits, protocols, etc.) and participate in appropriate forums to raise awareness and recognition of Zain brand achievements
Review crisis responses ensuring proper message development and branding
Assist in supervising Zain’s sponsorship and social responsibility strategies related to culture, education, health, sports and technology in order to widen Zain's brand awareness


Bachelor's Degree Business Administration, Marketing or Equivalent

A minimum of 6 years of relevant experience with at least 2 years in a similar role


Behavioral Competencies   Level
Customer Orientation            Intermediate
Teamwork and Cooperation  Advanced
Achievement Driven               Basic
Initiative                                  Intermediate


Technical Competencies          Level
Decision Making and Problem Solving Basic
Communication Skills              Intermediate
Marketing Communication       Basic


Zain Saudi Arabia

Job Group

Corporate Communication


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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