Vacancy Search

Please specify your job search criteria, then click 'View Openings'.

Job Description

ZAIN5145 - Indirect Sales Director

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The job holder is responsible for overseeing the Indirect Sales Department including Indirect Sales Operations, and Strategic Channels and Business Development.


Strategy Management:

  • Contribute to the formulation and implementation of Directorate Strategy and Plans as befitting the Sector and overall strategic objectives
  • Formulate and communicate the performance objectives and continuously monitor progress and alignment towards overall objectives

Department and Team Management:

  • Manage the implementation of policies and procedures in order to ensure the fulfillment of organizational requirements whilst delivering high-quality services
  • Manage the operations, deliver expertise, encourage teamwork and align work processes to achieve high performance standards, meet established targets and engage employees
  • Monitor implementation of the yearly budget and control costs in order to respect allocated budget

Partnership Management:

  • Manage partnerships with indirect channels such as wholesalers, distribution partners, strategic and alternative partners and POS to sell Zain products

Relationship Management 

  • Manage relationships with existing wholesalers, distribution partners, strategic and alternative partners and POS for business development purposes

Performance Management:

  • Monitor performance of existing indirect partners against set targets and implement corrective action if required

Support Management:

  • Ensure the provision of full support to indirect partners in terms of training, marketing and orders to enhance quality and performance delivery

Sales and Business Development Planning:

  • Oversee the development of joint plans with indirect partners to improve sales effectiveness
  • Review and approve recommended business cases analyzing opportunities or improvements for business growth purposes

Retention Management:

  • Ensure renewal of contracts and payment of commission schemes for retention purposes

People Management:

  • Monitor employee performance and submit continuous feedback to encourage and support  employees’ professional development and guide training programs implementation


  • Master's Degree, Business Administration, Marketing or equivalent
  • A minimum of 12 years of relevant experience with at least 6 years in a similar role



Zain Saudi Arabia

Job Group

Not Applicable


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


Apply Now